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17 October 2013

I hope I've done the right thing

We attach the word ‘literacy’ to many areas of information in the new century—food, media, computers, health. ‘Financial literacy’ is an important term to know and important skill to have for people like me approaching retirement.

Today I phoned a financial organisation to take out my small investment. My adviser had told me to use the word ‘repurchase’, so that I got the money by cheque. When I phoned the organisation, the person who answered the phone refused to use the word ‘repurchase’, and said I must want to ‘redeem’ or ‘withdraw’ the money. He’s sending a form. I hope I’ve done the right thing.

Post written by Rosie Knight

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