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14 April 2011

Plain English for complex information

Recently, I have been thinking about how to use plain English for complex information -- the particular challenges, and how to attack them.

I gave a presentation to the Wellington branch of the Technical Communicators Association of New Zealand (TCANZ) on 4 April.

I have made a narrated video (16 minutes, 10MB) of the slides. Let me know what you think.


  1. ...and here's a nice example of using context to explain something:

  2. Hi James. Thanks for this info. It's really useful. I particularly like your spider-diagram way of looking at the three points that make good technical writing such a challenge.

  3. Thanks for this. I will post it on the LinkedIn group Plain Language Advocates.